1. Introductory Provisions and Acceptance of Terms

Welcome to PROMIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. By accessing our landing page, navigating through our digital assets, and utilizing our professional services, you enter into a binding legal agreement with us. This document governs your usage of our web platform and outlines the legal framework for our commercial interactions, ensuring compliance with contemporary digital commerce standards updated for 2026. If you disagree with any provision herein, you must immediately cease all usage of our platform and services. Continued engagement constitutes your unequivocal consent to these binding rules.

2. Scope of Professional Services

PROMIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ delivers specialized digital solutions, consulting, and technological deployment tailored for enterprise growth. Our deliverables include, but are not limited to, software implementation, strategic advisory, and operational optimization. All service parameters, timelines, and deliverables are specified in individual service orders or commercial proposals issued prior to project execution.

• Strategic digital transformation consulting and roadmap creation.
• Deployment, configuration, and maintenance of bespoke technological architectures.
• Ongoing technical support, operational monitoring, and periodic performance reviews.
• Specialized workshops, training sessions, and documentation handovers.

3. Mutual Rights and Obligations of the Parties

Both PROMIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ and the client commit to upholding professional integrity, transparency, and timely execution of mutually agreed duties. We reserve the right to modify service delivery methods to enhance quality, provided such changes do not diminish the core value of the agreed deliverables.

• Client Rights: Right to receive services conforming to agreed specifications, request status updates, and seek technical assistance within designated support hours.
• Client Obligations: Provision of accurate information, timely feedback, and necessary access credentials required for service deployment, alongside settling invoices within specified timeframes.
• Provider Rights: Suspension of services in case of payment default, intellectual property protection, and modification of technical platforms for security upgrades.
• Provider Obligations: Professional diligence, adherence to data protection standards, and timely delivery of agreed milestones.

4. Disclaimer of Warranties

Our platform and services are provided on an 'as is' and 'as available' basis without warranties of any kind, whether express or implied. PROMIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ explicitly disclaims all statutory or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the services will be uninterrupted, secure, or completely error-free, nor do we warrant the accuracy of third-party integrations.

5. Limitation of Liability and Indemnification

To the maximum extent permitted by applicable law, PROMIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with your use of our services. Our aggregate cumulative liability for any direct claims shall never exceed the total amount actually paid by you to us for the specific service giving rise to liability during the preceding three months.

6. Data Protection, Privacy, and Information Security

We process personal data in strict compliance with current data protection regulations. Data is collected exclusively for the performance of our contract, customer support, and legitimate business operations. We implement robust technical and organizational security measures to protect information against unauthorized access, alteration, or disclosure. Personal data is retained only for as long as necessary to fulfill collection purposes or satisfy legal archiving requirements. Data is never sold to third parties, though trusted subprocessors may handle data under strict confidentiality agreements. For privacy inquiries, contact us at [email protected] or ul. Jana III Sobieskiego 14, 40-082 Katowice, Poland.

7. Amendments to Terms and Conditions

PROMIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ reserves the right to amend these terms at any time to reflect legal, regulatory, or operational updates. Modified terms take effect immediately upon publication on this landing page, with the date of the latest revision indicated by 2026-09-25. Your continued interaction with our platform after modifications implies full acceptance of the revised text.

8. Governing Law and Dispute Resolution

These terms are governed by and construed in accordance with the substantive laws applicable in the jurisdiction where PROMIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is registered, without regard to conflict of law principles. Any disputes arising from or relating to these terms shall first be subject to good-faith negotiations. If unresolved, disputes shall be submitted to the competent courts holding jurisdiction over our principal place of business. You may reach us for formal inquiries via phone at +48 32 206 84 11 or electronically at [email protected].